Mobile applications aren't simply being used by eateries to enhance customer service.
Posted 2 лет назад in Наука и технология.
It's not just restaurants that are using mobile apps to improve customer service. Restaurants of all sizes are making mobile apps that customers can use to make reservations, order takeout, and even change their preferences for what they eat.
It turns out that most people use mobile restaurant apps to look at menus and prices (55 percent), look for deals (38.2 percent), make reservations (30 percent), order food online (30 percent), and more (23.8 percent ).
They should take advantage of this mobile trend to improve customer engagement and make the dining experience better for people. But are mobile apps really necessary, or can restaurants still give you the same experience without them as they did before? Legal Founders gives some ideas about how restaurants can benefit from giving their customers a mobile app.